Privacy and cookies

We are committed to protecting your personal information when you use products and services from Persistent Objects Limited. Here we explain how we ensure that your privacy is respected and protected.

We sometimes need to collect your personal information so that we can provide you with our products and services. Here, we outline our obligations and your rights under the data protection legislation, which regulates the use of personal information by all private and public sector organisations.

Who we are and what we do

Persistent Objects Limited is a company in the United Kingdom providing information technology and marketing services.

Why we handle personal information

Under data protection legislation, Persistent Objects is only allowed to use personal information if we have a proper reason or 'legal basis' to do so. Our handling of your personal information will be necessary for the supply and maintenance of our products and services.

Products and services

We use information from various sources to improve our products and services, measure interest, develop marketing plans, detect and prevent fraud and abuse.

We collect Personal Information that you provide directly to us when our Software is downloaded, online forms are filled out, Software or Services are purchased, or when you communicate with us online, via email or chat.

When ordering or requesting information about our software or services, Persistent Objects may also collect your username, email address, physical address, phone number, payment method data, IP address, web analytics data, and any other data that you voluntarily provide.

When visiting any of our websites or automatically downloading updates, we collect and log your IP address, the time and duration of your visit, the time and duration of the pages that you view and information about your computer system, such as your browser type and operating system. If you are not a customer, we may use information you provide via telephone calls, chat, e-mail, web forms and other communications to correspond with you about software or services you may be interested in purchasing. If you elect to purchase a product or service, we will use the information to establish your account. Information you supply, such as chat, e-mail, and web form information is archived and may be tied to information that we collect about your web visits. In the case of Customers, we collect, maintain, transmit and/or use Personal Data provided by you in your account, including, your full name, billing data and contact information. Your telephone call may be recorded for training and quality control purposes.

Persistent Objects also collects anonymous usage information on visitors to its website through log files and Google Analytics. Google Analytics may employ third party tracking cookies to gather anonymous browser, operating system, geographic, personal user profile and website navigation information. Use of our Software and Services requires the acceptance of cookies for login session management purposes.

Persistent Objects will likely place a cookie on your hard drive during the web visit. A cookie is a unique alphanumeric identifier that we use to determine the number of unique visitors that view its website, whether or not those visitors are repeat visitors, and the source of the visits. Other servers cannot read cookies and Personal Information cannot be gathered from cookies. Cookies cannot be executed as code or used to deliver a virus. Cookies are simply an identifier shared between you and Persistent Objects to allow us to improve our services to you through its website. If you do not wish cookies to be placed on your computer, then they can be disabled in your web browser. The option to do so is normally found in your browser’s “security settings” section. However, please note, permanently disabling cookies in your browser may hinder your use of our website as well as other websites and interactive services.

Persistent Objects does not collect Personal Information about you as part of a web visit, but web visit information may be combined to other information (including Personal Information) that Persistent Objects collects from you via chat, web forms, and the other means Persistent Objects describes in this Privacy Policy.

Service messages and marketing

If you are currently receiving service messages or marketing communications from Persistent Objects and no longer wish to do so, please click the unsubscribe link provided in the message or visit https://p-o.co.uk/wws and update your preferences.

Sharing personal information

We do not sell your personal information to anyone. We do not share your personal information with any third parties unless they are providing services to us under contract or disclosure is permitted by, or required by, law.

Third-party sites

Our website contains links to sites owned and operated by third parties. They have their own privacy policies, and we urge you to review them before browsing those sites. We do not accept any responsibility or liability for the privacy practices of such third-party websites and your use of such websites is at your own risk.

Protecting your personal information

Your privacy is very important to Persistent Objects, and we take all necessary measures to ensure your personal information is properly protected and secured. This includes having appropriate technical and organisational arrangements to secure your information. We will never send an unsolicited message asking you to provide your password, financial details or other sensitive information by email or through a link.

What's in a cookie?